Privacy Policy

Effective Date: June 2026

Last Updated: June 2026

This privacy policy (“Policy”) describes how The Debt Free Veteran, along with its subsidiaries and affiliates, collects, uses, discloses, and protects your personal information when you interact with us online or offline, including when you visit or use our website, https://thedebtfreeveteran.org (“Website”), obtain resources or services from us (“Services”), attend one of our events, or otherwise communicate with or interact with us. The Policy also describes rights and choices you may have with respect to our processing of your personal information.

As part of the Services, we may provide you with offers or information about financial products or services from financial institutions and others that we partner with (“Providers”). This Policy does not govern how those Providers process your personal information when you choose to interact or enter into a relationship with them. Please refer to the relevant Provider’s privacy policy for information about how they may process your personal information.

Collection of Personal Information

We collect personal information from the following categories of sources:

From you. We collect personal information about you that you provide to us directly, such as when you fill out a form on the Website; use the Services, e.g., to learn about financial products and services that may be of interest to you; sign up to receive communications, such as newsletters; interact with our social media pages; enter into a transaction or contractual agreement with us; attend one of our events; or otherwise use our Services or interact with us. If you are interested in learning about what financial products or services may be available to you or receiving offers from Providers, we may collect additional personal information about you, including your home address, employment, and financial information, such as outstanding credit obligations, creditors, life events, and financial condition.
Automatically when you interact with us online. Certain information may be collected from you automatically when you visit our Website or interact with us online. For example, we and third parties may use tracking technologies, such as cookies, web beacons, web server logs, and other technologies to collect device or clickstream information. This can include the address of the website from which you originated before visiting our Website, the pages you visit on our Website, and the browser you use.
From third parties and publicly available sources. We may collect personal information from third parties, such as credit bureaus, credit consumer reporting agencies, Providers, lead providers, data brokers, advertising networks, social media platforms, data analytics providers, and identity verification services, and public sources, including, but not limited to, websites that enable social sharing, social media sites, and third-party websites.

Depending on the nature of our relationship with you, we may collect the following categories of personal information:

Identifiers, such as a real name, alias, postal address, unique personal identifier (such as a device identifier or telephone number), online identifier, IP address, email address, Social Security number, or other similar identifiers.
Personal characteristics, such as signature or physical characteristics or description.
Demographic information, some of which may be characteristics of protected classifications under federal or state law, such as age, sex, gender, or veteran, disability, or citizenship status.
Commercial information, such as records of personal property; products or services purchased, obtained, or considered; and other purchasing or consuming histories or tendencies.
Financial information, such as income, outstanding credit obligations, creditors, and financial condition.
Internet and other electronic network activity information, such as browsing history, search history, and information regarding your interaction with the Website, applications, or advertisements.
Audio, electronic, visual, or other sensory information, such as CCTV or call recordings.
Professional employment, or education information, such as information about your service (branch, length of service, type and date of discharge, etc.), level of education, and employment information.
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, behavior, abilities, or aptitudes.
Sensitive personal information, such as Social Security number, racial or ethnic origin, or citizenship or immigration status.

Purposes for Collection

We collect personal information for the following purposes:

To provide you with Services that you request, including assisting you in finding financial products and services with Providers and presenting you relevant offers.
To communicate with you, such as responding to your questions, requests, and feedback; sending administrative messages, such as confirmations, notices, and Service-related updates; and providing reminders or notices about offers or Providers that may be relevant to you.
To provide and operate the Website and Services, including providing customer support and technical support and troubleshooting, data analysis, testing, and research to ensure the Services function properly.
To personalize and improve your experience, including understanding how you access and use our Website and Services; measuring and analyzing audience traffic, user interests, trends, and usage patterns; customizing content and features; remembering your preferences; and creating profiles based on personal information and activity.
For marketing and promotional purposes, such as sending you marketing communications, subject to your preferences, about our own or Providers’ products and services that may be of interest to you; and delivering and measuring the effectiveness of targeted advertising and promotional content on our Website, in emails, and on third-party sites or platforms.
To maintain the safety, security, and integrity of our Website and Services, monitoring for, detecting, and preventing fraud and improper or illegal activity; securing and debugging our network, Website, and information technology systems.
For business operations and quality assurance, including conducting internal business functions, such as audits, reporting, and analytics; improving the design, functionality, and quality of our Website and Services; and developing new Services, features, and partnerships to better serve users and business partners.
To comply with legal, regulatory, or contractual obligations, including complying with applicable laws, regulations, regulatory guidance, and industry standards; responding to lawful requests and legal process; protecting our rights or the rights of others; and investigating, enforcing, and defending against complaints, claims, disputes, or litigation.

We may use or disclose sensitive personal information for the following purposes:

To provide products or Services that you request, including verifying your identity;
To prevent, detect, and investigate security incidents;
To resist malicious, deceptive, fraudulent, or illegal actions directed at us or at consumers, or to prosecute those responsible for those actions;
To ensure the physical safety of natural persons;
For short-term, transient use as part of a current interaction with you;
To support the Services, such as maintaining or servicing accounts or providing customer service;
To verify or maintain the quality or safety of our products or Services, and to improve, upgrade, or enhance our Services;
For other purposes that do not involve inferring characteristics about individuals.

We do not use or disclose sensitive personal information for other purposes, and do not collect or process sensitive personal information for the purposes of inferring characteristics about individuals.

We do not collect, use, or sell personal information for the purpose of training large language models.

We may also aggregate, anonymize, and/or de-identify personal information we collect and use it for any purpose, including product development and improvement activities. We will not attempt to re-identify data that has been aggregated, anonymized, or de-identified.

Disclosures of Personal Information

We may disclose any of the categories of personal information described in the “Collection of Personal Information” section to the categories of third parties and for the purposes described below:

Providers. At your request, we disclose your personal information to Providers so that they may evaluate your eligibility to obtain financial products and services and make offers to you directly or through our Website.
Service providers and other third parties providing services to us. We may disclose personal information to service providers and other third parties that provide services to us or act on our behalf, such as companies that host, operate, and maintain our Website, databases, and related infrastructure; providers of cloud storage, software, and IT support used to deliver and support our Services; analytics and measurement providers that help us understand Website usage, user behavior, and campaign performance; customer relationship management providers; identity verification, fraud prevention, and information security providers; customer support and communications providers; and survey, feedback, and research providers.
Professional services providers. We may disclose personal information to professional services providers, such as advisors, consultants, auditors, and law firms, who provide services related to the operation of our business.
Data validation and enrichment providers. We may disclose personal information to third parties that help verify, update, and enhance the accuracy and completeness of contact and lead information.
Government, regulatory, or law enforcement agencies or other third parties for legal purposes. We may disclose personal information to respond to valid information requests from government authorities or legal process; to detect, prevent, or investigate potential fraud; or where we believe the disclosure is necessary or appropriate to comply with regulatory or legal requirements.
In connection with protecting our rights or the rights of others. We may disclose personal information to third parties to protect the safety, rights, or property of ourselves and others or to exercise, establish, or defend our legal rights, including detecting, preventing, or otherwise addressing fraud, security, or technical issues and investigating potential violations of and enforcing our Terms of Use or other policies applicable to the Website or Services.
In connection with a corporate transaction. We may disclose personal information to third parties in connection with a proposed or actual sale of all or a part of our company, merger, consolidation, restructuring, sale of company stock, and/or sale of assets or other corporate change.
Members of our corporate family. We may disclose personal information to our affiliates, subsidiaries, and other members of our corporate family.
Advertising or marketing providers. We disclose personal information to advertising or marketing partners who provide marketing communications to you, including offers and communications related to Services that we think may be of interest to you.
With notice, and if applicable, your consent. We may disclose personal information to other third parties in accordance with any notice provided to you at the time we collect it and, if applicable, with your consent.
Business purposes. We may disclose personal information to other third parties as appropriate to further any of our other legitimate business purposes unless otherwise prohibited by applicable law.

Sale or Sharing of Personal Information

We may sell personal information to Providers to identify offers for financial products and services that apply to you. We may “sell” or “share” (as those terms are defined under applicable law) for cross-context behavioral advertising purposes personal information to advertising or marketing providers, such as ad tech companies or online advertising services; social media platforms; and analytics providers.

The categories of personal information that we may share to these third parties are:

Identifiers
Personal characteristics
Demographic information
Commercial information
Internet or other electronic network activity
Inferences

We do not have actual knowledge of any sale or sharing of the personal information of minors under 16 years of age.

You may have the right to opt out of the sharing of personal information as detailed in the “Privacy Rights” section.

Cookies and Similar Technologies

We and our partners use various technologies, including cookies, web beacons, web server logs, pixels, localStorage, and other similar technologies, to automatically collect data when you visit or interact with our Website and Services. Some of these technologies store data in your browser or on your device. Other technologies may use network-related or other information to recognize your device (e.g., IP address). These technologies may be used to collect and store information about your usage of the Website and Services, such as pages you have visited, content you viewed, and search history. Additionally, we may use these technologies to collect analytics and measure the use of our Website and Services. The use of these technologies helps us serve you better by understanding what you are interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis.

We and our partners may collect personal information about your online activities over time and across different websites when you use the Services.

For example, one of the third-party analytics services we use is Google Analytics. For more information about Google Analytics, you may go to www.google.com/policies/privacy/partners/. To opt out of Google Analytics, you may go to https://tools.google.com/dlpage/gaoptout. We have also implemented Google Analytics Demographics and Interest Reporting to gather information such as age, gender, and interests through our Website. We use this information to further enhance your experiences on our Website and to support display advertising. Using the Ads Settings, visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads.

We and our third-party advertising partners, social media providers, and analytics providers may also use these technologies to collect personal information about how you view and use our Website and Services and connect your activity with other data about you or your online activity on third-party websites to serve you interest-based advertising. To learn how to opt out of interest-based advertising, you may go to: https://optout.aboutads.info/, http://preferences-mgr.truste.com, or https://www.networkadvertising.org/choices. Please note that if you opt out, you may continue to receive generic ads that are not based on your preferences.

You can control certain tracking technologies, such as cookies, through your browser settings. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. You may also be able to use device settings to opt out of the use of certain device IDs for targeted advertising.

Some browsers permit users to send a “Do Not Track” (“DNT”) preference to websites that the user visits indicating that the user does not wish to be tracked over time and across websites. We do not currently respond to the DNT signal. We do, however, respond to opt-out preference signals when required by applicable law.

Protection of Personal Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, the confidentiality of information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet.

Retention of Personal Information

We generally retain your personal information for as long as necessary to fulfill the purposes of collection described in the Policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes.

Privacy Rights

Depending on where you reside, you may have the following rights with respect to our processing of your personal information.

Right to Know. You may have the right to confirm whether we are processing personal information about you and to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of or specific third parties to whom we sell your personal information.
Right to Access. You may have the right to obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
Right to Correct: You may have a right to request that we correct inaccurate personal information that we may have on file about you.
Right to Delete. You may have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Opt Out of Sales or Sharing/Use of Personal Information for Targeted Advertising. You may have the right to opt out of the “sale” of your data and/or the disclosure (known as a “share” in California) or use of your data for cross-context behavioral advertising/targeted advertising. To make a request to opt out, click here. We also honor opt-out preference signals, such as the Global Privacy Control.
Right to Withdraw Consent: You may have the right to withdraw your consent to our collection, use, and disclosure of your personal information in accordance with this Policy at any time, subject to certain legal restrictions and reasonable notice to us. Note that if you withdraw your consent to the collection, use, and disclosure of your personal information in accordance with this Policy, we may no longer be able to provide you our Services.
Right to Appeal: You may have the right to request an appeal if we decline to take action in response to your request to exercise any of the above rights.
Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights described above.

To submit a request to exercise your rights, email us at [email protected] or submit a request using our web form accessible here. Please include the following information in your request: full name, email address, state of residence, telephone number, address, and the specific rights you would like to exercise. To exercise your right to appeal an action in response to a prior request, please email us at [email protected].

Please note that we may need to verify your identity in order to fulfill certain rights requests. To verify your identity, we will attempt to match the information you provide with the information you have on file. Depending on the nature of your request and to the extent you have received Services from us, we may request additional information to verify your identity, such as the type of Services that you have received from us.

Depending on where you reside, you may have the right to submit a request through an authorized agent or legal guardian acting on your behalf. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. If you are an authorized agent or legal guardian acting on behalf of another individual, you must be able to demonstrate that you have the requisite authorization to act on behalf of the individual. Authorized agents or legal guardians may submit requests as described above.

Children’s Privacy

Our Website and Services are not intended for or directed to children under the age of 18. We do not knowingly collect personal information directly from children under the age of 18 without parental consent. If you become aware that a child under the age of 18 has provided us with personal information, please let us know and we will take reasonable steps to delete the information from our records.

Updates to the Policy

We reserve the right to update the Policy at any time, so please visit this page often. If we make changes to the Policy, we will post those changes to this page and update the Last Updated and Effective Date of the Policy. If we make material changes to this Policy, we will notify you as required by applicable law, which may include by email or banner on the homepage of the Website.

Contact Us

If you have any questions or concerns about this Policy, please send them to us by emailing [email protected].

If you have other questions, comments, or technical difficulties using our Website, please contact us at [email protected].